Real Estate Courses in New York - Statement Of Policy


	Statement of Policy
	BACKGROUND Real Estate Education Center is approved by the New York Department of State, Division of Licensing for the purpose of offering the distance education courses developed by CompuTaught, Inc. REQUIREMENTS FOR COMPLETING THE COURSE To Complete the course and receive your Certificate of Satisfactory Completion each student must successfully complete the following requirements: Complete ALL instructional lessons in the course by answering each question correctly at least twice. Most questions are timed and need to be answered within the prescribed time for credit. Return a Signed Student Certificaton Statement (if applicable), to Real Estate Education Center when the course is complete. The Student Certification Statement is a signed affidavit from you certifying that you have personally completed each assigned lesson of instruction. GRADING There are no course final exams for Continuing Education courses. COURSE COMPLETION All courses must be completed within six months from the date of enrollment. Each student has three months to review the course content after completion of a course. CERTIFICATE OF COURSE COMPLETION Upon completion of a course, each student will receive a Certificate of Satisfactory Completion. In the event the certificate is lost, a duplicate may be obtained from the Real Estate Education Center offices by written request. An administrative fee may be charged for the duplicate. NOTICE TO STUDENT All questions pertaining to registration, refunds, school policy, course content, explanation of state licensing law, final exams (if applicable), and completion certificates should be addressed to Real Estate Education Center. They will be glad to assist each student and can be reached at 718-375-2266. NON DISCRIMINATION Real Estate Education Center will not discriminate on the basis of race, color, sex, religion, national origin, handicap, or familial status in the establishment of fees, entrance qualifications or standards for successful completion of any course. REFUNDS Real Estate Education Center's policy is that we do not issue refunds except under following condition: If a student purchases an online course and experiences unresolvable technical difficulties, CompuTaught's tech support staff will offer the student a CD-ROM version of the course (if available in your state) at no charge. If the student declines, CompuTaught will issue a refund to the student and notify Real Estate Education Center. If the student purchases a CD-ROM course (if available in your state), or receives one from CompuTaught's tech support staff, and experiences unresolvable technical difficulties, CompuTaught will issue a refund to the student and notify Real Estate Education Center. In either case in which a refund is issued, the amount of the refund is equal to the retail price of the course less any shipping and handling charges for CD-ROM courses (if available in your state). TECHNICAL SUPPORT The quickest way to solve most technical support problems is to go to www.statecourses.com/enter and click on the Technical Support button. 90% of all problems can be answered from that website. For those problems not addressed, please email your questions to CompuTaught at techsupport@computaught.com or call CompuTaught Tech Support directly at (800)743-8703. Technical Support is available Monday thru Friday 9:00am to 8:00pm EST, as well as, on Saturday and Sunday from noon to 4:00pm EST, holidays excepted. (Emails will be responded to during these hours of operation as well.) SYSTEM REQUIREMENTS IBM PC Compatible Computer (minimum 350 MHz processor with 32MB RAM) SVGA (800x600) video card, driver, and monitor Microsoft Windows 95/98/ME/2000^/XP^ Microsoft standard Arial, Times New Roman, Symbol, and Wingdings fonts Adobe Acrobat Reader (free download available with course) Internet connection (minimum 56Kbps recommended) - (online version only) Microsoft Internet Explorer version 5.5 (free download available with course) - (online version only) (CompuTaught does not support any ''Beta'' Versions of Internet Explorer) CompuTaught Showcase ActiveX control (free download available with course) - (online version only) CD-ROM drive (CD-ROM version only - if available) 10 MB available hard drive space (CD-ROM version only - if available) Printer (for Course documentation and Course Completion Record) - (CD-ROM version only - if available) ^* In order to install and use the CD-ROM courses (if available) on Windows 2000 or Windows XP, the User must belong to the Administrators or Power User Groups HOW TO COMPLETE THE COURSE Starting Instructions Please refer to the "Introduction" lesson, located at the beginning of each course. Student Certification Statement (if applicable) The Student Certification Statement may be used as the affidavit to certify that each student has personally completed each lesson of instruction. This statement must be Signed, and Dated and returned to Real Estate Education Center, before any student can receive credit for a distance learning course. Also, please return the Product and Customer Service Evaluation form to Real Estate Education Center.