LEAD PAINT CERTIFICATION COURSE (10 hrs CE)

RESIDENTIAL FACILITIES MANAGEMENT PROGRAM
(90 HOURS)

Facilities Management is the process by which an organization delivers and sustains support services in a quality environment to meet strategic needs.

Cooperators, condo owners and building owners recognize that the rising costs of occupying buildings, providing services to support life styles and business operations while improving working conditions are important factors in profitability. Success can depend upon reducing the costs.

As buildings become more complex and house more technology, user expectations rise and the pressure on them to perform increases. Increasing legislation to ensure health, safety and welfare as well as to protect the environment has added new responsibilities on companies to manage their home or workplace.

Residential Facilities Management is the process by which an organization ensures its buildings systems and services support core operations and processes as well as contribute to achieving its strategic objectives in changing conditions. It focuses resources on meeting user needs to support the key role of people in organizations, and strives to continuously improve quality, reduce risks and ensure value for money. It is clearly an important management function and business service. Major organizations world-wide are using it as part of their strategy for restructuring to provide a competitive edge.

The scope of the discipline covers all aspects of property, space, environmental control, health and safety, and support services and requires that appropriate control points are established in the organization.

A Residential Facilities Management plan will set out these policies and identify guidelines and standards. It will describe the organization, its structure, procedures and responsibilities. Facilities management policies lay out an organizations response to vital issues such as space allocation and charging, environmental control and protection, direct and contract employment. The policies will set a direction for the organization and establish the values of and attitudes towards the facilities users – the corporation, its operating units and customers, individual employees and the public.

Facilities managers are required to act as 'information brokers' and become 'big picture' oriented, as they assess the facilities management implications. The 90 hour Residential Facilities Management course comes with coveted NYARM designation and is made up of three approches.