Course Overview
Residential Facility Managers keep apartment buildings running: collecting rent, managing tenants, handling leases and complaints, coordinating vendors, and overseeing day-to-day maintenance. REEDC’s 90-hour RFM certificate program is built around three 30-hour modules — Basic Building Systems, Facilities Management, and Property Management — which you can take in any order. Taught by working professionals, it gives you the practical skills to manage residential and commercial properties with confidence, and includes the Certified Leasing Professional (CLP) credential.
Earn your RFM certificate across three flexible modules and step into a high-demand property management career.
Why choose REEDC for your Property Management education?
- 100,000+ Graduates Licensed and Employed
- Industry’s Most Flexible Schedule
- Classroom, Livestream via Zoom, and Online Self-Paced Courses Available
- Lifetime Job Placement Assistance
- Classes available in Mandarin and Spanish at Select Locations (contact us for more info)
Key Topics Covered
This 90-hour program covers everything you need to manage residential buildings; across building systems, facilities operations, and property management. Here’s a look at what you’ll learn across the three modules.
- Basic Building Systems
- Maintenance & Repairs
- Facilities Management
- Anticipating & Preventing Problems
- Emergency & Complaint Handling
- Vendor & Contract Management
- Tenant Relations & Leasing
- Rent Collection & Adjustments
- Operating Budgets & Finance
- Housing Regulations & Compliance
- Evictions & Legal Procedures
- Long-Term Property Viability
Average rating 4.2 based on 39 reviews
El H.
This recommendation is for Garry, one of the Property and Casualty Insurance Broker Pre-Licensing course instructors. He kept class interesting and fun and almost my whole class passed the exam the first time. He really seemed to care about his students and their comprehension of the material as opposed to just drilling the correct answers into us.
Jillian R.
At the time of writing this, I am about 75% done with my classes at REEDC and I am having such a great time that I felt compelled to write a review.
The instructor is very knowledgeable, funny and engaging. When you are there, you genuinely follow the material because it is taught so well.
Todd M.
I have just finished my course and exam here. I cannot say enough about this wonderful place! There is a great concern and devotion on the part of everyone there that your experience is positive and you are happy with your learning. Most impressive was the incredible effort put towards job placement, recruiting, and real world networking.
Jessie B.
The Property Casualty Insurance course was taught by Garry Smalley, a great instructor who engaged the class and made the whole experience worthwhile. Believe it or not, I remember laughing a few times in the class from some of the stories. I just got my license today! Passed on my first try, the course was more then enough if you are willing to study 1-2 hours a few nights a week
Paul L.
Just finished two weeks of classes, and I couldn’t be more pleased. The teacher, Greg is very impressive, having been in the field, and is a wealth of knowledge. He always has time to answer my many questions. I live in Brooklyn, and work in Manhattan, and if I don’t feel like coming into NY on weekends, I can go to their Brooklyn office, which works out well for me.
Susan M.
Our Residential Facility Manager Packages
Become a Residential Facility Manager. Enroll in our RFM program by registering for one of these packages:
Best Value
RFM Elite
$2499
A value of $2750+
- All 3 Courses Within the RFM Program
- Module 1: Basic Building Systems
- Module 2: Facilities Management
- Module 3: Property Management
- 2 Hour Coaching Session
- Certified Leasing Professional (CLP)
- Quarterly Career Assessment
Package
RFM Plus
$2350
A value of $2600+
- All 3 Courses Within the RFM Program
- Module 1: Basic Building Systems
- Module 2: Facilities Management
- Module 3: Property Management
- 1 Hour Coaching Session
- Certified Leasing Professional (CLP)
Package
RFM Basic
$2200
A value of $2400+
- All 3 Courses Within the RFM Program
- Module 1: Basic Building Systems
- Module 2: Facilities Management
- Module 3: Property Management
Helpful Links
Residential Facility Manager Modules
Module 1: Basic Building Systems
30 Hours
An introduction to managing and maintaining a building’s core systems. You’ll learn how the major systems work, how to keep them running, and how to spot maintenance needs before they become costly problems.
Course available via Zoom only.
Module 2: Facilities Management
30 Hours
Learn to manage the day-to-day operations of a residential building and stay ahead of issues before they arise. This module covers preventative maintenance, coordinating vendors and contractors, and handling complaints and emergencies efficiently.
Course available via Zoom only.
Module 3: Property Management
30 Hours
Focus on the business side of running a property; overseeing its operations and protecting its long-term financial health. You’ll learn to manage budgets, leasing, and compliance, and to make the decisions that keep a property profitable and viable for years to come.
Course available via Zoom only.
Who Can Take This Course
The Residential Facility Manager program is open to everyone; there’s no license, exam, or prior experience required to enroll. It’s a strong fit for:
- Newcomers looking to start a career in property and facilities management
- Building superintendents and on-site staff ready to move into management roles
- Building owners and landlords who manage their own residential properties
- Real estate professionals expanding into building and facilities management
How to Earn Your Certificate
Earning your Residential Facility Manager certificate is straightforward: complete all three 30-hour modules (Basic Building Systems, Facilities Management, and Property Management) in any order that fits your schedule. The full program runs 90 hours and is taught in person by working professionals, and our Elite and Plus packages also include the Certified Leasing Professional (CLP) credential.
Frequently Asked Questions
What does a Residential Facility Manager do?
A Residential Facility Manager oversees the day-to-day operations of residential apartment buildings, usually those with five or more units. That includes finding and managing tenants, handling leases and rent, coordinating vendors and maintenance, and keeping the building running smoothly and in compliance with housing regulations.
Do I need a license or prior experience?
No. The RFM program is a professional certificate, not a license, and it’s open to everyone — no prior experience required to enroll. It’s a great fit for newcomers as well as superintendents, building staff, and property owners looking to formalize their skills and advance.
How long is the program, and how is it structured?
The RFM program is 90 hours, divided into three 30-hour modules (Basic Building Systems, Facilities Management, and Property Management) which you can take in any order. The full program is taught by working professionals with real-world experience.
Can I take the modules individually?
Yes. You can enroll in the complete RFM program for the best value, or take any of the three modules on their own to focus on a specific area. Each module is 30 hours, and completing all three earns your Residential Facility Manager certificate.
Is there any funding help available?
REEDC is an ACCESS-VR approved vendor, which means eligible students may be able to use New York State vocational rehabilitation funding toward the cost of the program. Reach out to our team to find out whether you qualify and to learn more about your options.